13.2.1M.S Furnishings will notify you by way of email when your goods are to be dispatched to you.  The message will contain details of estimated delivery times in addition to any reasons for a delay in the delivery of the Goods purchased by you.

13.2.2If M.S Furnishings receives no communication from you, within 5 days of delivery, regarding any problems with the Goods, you are deemed to have received the Goods in full working order and with no problems.

13.2.3Delivery charges are calculated by us as part of the checkout of your order process, and are calculated by using the distance between your delivery address and our nearest distribution centre. If we discover an error in the price of goods that you have ordered we will let you know as soon as possible. We will give you the option of reconfirming the order at the correct price or cancelling the order.

13.2.4For delivery to the Channel Islands, Isle of Man, Scottish Islands, Northern Island and the Republic of Ireland where we are able to obtain quotations, again additional charges will apply.

13.2.5We will deliver the goods you have ordered to the address you gave us for delivery at the time you place your order.

13.2.6We aim to deliver your furniture within the times quoted on our Website when you place your order. Those are quoted as the estimated time that we believe we can deliver to you based on stock levels and/or delivery times from our suppliers. Where multiple items have been ordered we will try to deliver them all at the same time by the longest delivery time quoted, unless you request a split delivery. This additional service will be subject to a further carriage charge. If the circumstances of your order change we will inform you.

13.2.7If delivery is delayed due to circumstances beyond our control, then we cannot accept any liability for consequential loss.

13.2.8We have limited storage facilities, and will try to deliver your order as quickly as possible, usually within seven days.

13.2.9The delivery times quoted on the Website are for delivery to postcodes which fall within our normal delivery areas of 40 miles radius from our premises. Should, your postcode fall outside our normal delivery area

then delivery times may vary. We will inform you of this when confirming acceptance of the order.

13.2.10You will become the owner of the goods (and be liable for their loss and destruction) at the time of delivery provided that we have received payment in full from you for the goods.


13.2.11 All deliveries must be signed for. If you are out when the delivery team arrives, they will leave a card with a contact number for you to call them and arrange a new delivery date. Please note there may be an additional charge for this.